We take pride in crafting custom leather items tailored specifically to your preferences. Due to the unique nature of personalized products, we regret to inform you that we cannot accept returns on custom leather items. Each piece is meticulously handcrafted to meet your individual specifications, making it exclusively yours. We encourage you to double-check all details before confirming your order to ensure your complete satisfaction. If, however, there is a defect or error on our part, we will gladly address and rectify the issue promptly. Thank you for your understanding and trust in our craftsmanship.